Help from the people who build Zoned.
Email us with your store's address (yourstore.myshopify.com) and what you're seeing. Screenshots help.
Zoned has guided setup inside the app. For questions about your data, see the privacy policy.
Response times by plan
Zoned Basic
Email support
Replies within 24 hours
Zoned Grow
Priority email support
Replies within 12 hours
Zoned Advanced
Priority support with a setup call
Replies within 4 hours
Zoned Plus
Dedicated account manager
Replies within 1 hour
Business days, Monday to Friday.
Common tasks
Uninstall Zoned
In your Shopify admin, go to Settings → Apps, find Zoned and choose Uninstall. Your rules stop applying right away. If you’re in the free trial, you aren’t charged.
Delete your data
Uninstalling is enough: 48 hours later, Zoned deletes everything it holds about your store. To have it deleted sooner, email us from the store owner’s address.
Turn off the storefront layer
In your theme editor, open App embeds and switch off Zoned. Checkout blocking keeps working on its own.